Rates And Service guide

Weight/Service Standard Next Day Timeslot
90CM(L+B+H) and up to 5KG $7.00 $8.00 $10.00
120CM(L+B+H) 5.01KG~10KG $8.50 $9.50 $11.50
200CM(L+B+H) 10.01KG~20KG $10.00 $11.00 $13.00

Size (cm) is the total of length + width + height.

Parcel Box

 

 

 

 

 

 

Economy– Delivery within 1-3 working days excluding holiday and Sundays. Delivery time will be decided by Sendbreeze between 9AM to 5.30PM

Dateslot– Delivery as fast as the next day or a Sendbreeze working day not more than 5 days from the pick up. Delivery time will be decided by Sendbreeze between 9AM to 5.30PM.

Timeslot – Delivery as fast as the next day or a Sendbreeze working day not more than 5 days from the pick up. Recipients can choose to have Sendbreeze arrange the delivery between 9am to 1pm or 1pm to 6pm.

 

*Please select the correct size or weight whichever is larger.In the event of wrong size or weight it will result in surcharge or failed pick up if it will overload the or not able to fit into the vehicle.the additional charges must be paid before we can proceed to arrange the delivery.

Service guidance

Our features

  • 1 Free redelivery under economy if recipient is not home
  • Time slot pick up choice of 9am to 1pm,1pm to 6pm.
  • Delivery and collection timing from 9am to 6pm Monday to Saturday.
  • Online Tracking of delivery status.
  • GPS of driver on the day of collection or delivery
  • Collection of up to 5 days in advance
  • Delivery of up to 5 days from pick up date for selected services
  • Email notication of delivery status to requester
  • SMS of delivery notification to recipient

Payment methods

  • Credit card payment through smoovpay

Packing Guide

  • Parcels should be fully sealed to prevent any contents or loose item from falling out during the course of delivery
  • Liquid items like milk or drink packet should be pack into a box to prevent it from being squeeze.
  • Any gaps or empty space should be fill up to prevent the contents form moving about in the box.
  • Paperbase/clothes should be pack into a plastic wrap or a bag that will prevent water from touch the main product. We proceed with delivery even if its a Storm.
  • All contents should be packed into a single sealed package, if there are 2 parcels to 1 location, it will be charge as 2 parcels.

Collection and delivery

  • Parcels should be ready for collection before our couriers arrive.If we have to wait it will delay others and also increase our cost, meaning it will lead to higher delivery cost in future.Please note we reserve the right to skip your collection and charge.
  • If there is no parcel to collect there will be a $5.00 charge.
  • Deliveries to office will be made strictly to the front desk/reception of the unit.Rejection by the reception and if the reciepient is not contactable it will be consider as rejection and chargeble.

Address

  • Please ensure there is a address label or handwritten directly onto the parcel external area.
  • It should contain the Tracking number,recipient name ,address.

 

 

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